金融信息科技服务外包风险管理能力 成熟度评估规范 Riskmanagementcapabilitymaturityassessmentforoutsourcingoffinancialinformation technologyservicesICS35.080 L77 T/CCUA003-2019 2019-04-19发布 2019-05-19实施 实施 中国计算机用户协会 发布团 体 标 准T/CCUA 全国团体标准信息平台 T/CCUA003-2019 IV目次 前言...............................................................................................................................................IV 1范围........................................................................................................................................................1 2规范性引用文件....................................................................................................................................1 3术语和定义............................................................................................................................................2 第一部分：总体要求.....................................................................................................................5 4总则........................................................................................................................................................5 5发包方服务外包风险管理能力要素....................................................................................................5 6承包方服务外包风险管理能力要素..................................................................................................10 第二部分：发包方成熟度级别定义...........................................................................................15 7概述......................................................................................................................................................15 8第I级..................................................................................................................................................15 9第II级................................................................................................................................................17 10第III级............................................................................................................................................19 11第IV级..............................................................................................................................................22 12第V级................................................................................................................................................25 第三部分：承包方成熟度级别定义...........................................................................................30 13概述....................................................................................................................................................30 14第I级................................................................................................................................................30 15第II级..............................................................................................................................................33 16第III级............................................................................................................................................36 17第IV级..............................................................................................................................................40 18第V级................................................................................................................................................44 第四部分：评估的基本原则和流程...........................................................................................49 19评估基本原则....................................................................................................................................49 全国团体标准信息平台 T/CCUA003-2019 III20评估流程............................................................................................................................................51 21定级的有效期....................................................................................................................................51 参考文献............................